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Returns & Exchanges
As a food product, we cannot accept returns on opened bags. However, if you are unsatisfied with your order or if it arrived damaged, we are committed to making it right.
1
Contact Support
Email our team within 7 days of delivery with your order number and a photo of the issue.
2
Review Process
Our quality assurance team will review your request within 48 hours to determine eligibility for a refund or replacement.
3
Disposal or Return
In most cases, you do not need to ship the food back. We will provide instructions on whether a return shipment is required.
4
Resolution
Once approved, a replacement will be shipped or a refund will be issued to your original payment method within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing